Gate Zero Privacy Policy
Last Updated: August 26, 2026
Welcome to Gate Zero! This Privacy Policy describes how Gate Zero, developed by Templar Media, LLC and its affiliates (“Gate Zero,” “we,” “us” and “our”) collect, use, disclose, and otherwise process your personal information, and describes the choices and rights you may have with respect to your personal information. We use information about you to fulfil our commitment to providing you with a great gaming experience.
This Privacy Policy applies to all personal information that is collected by Gate Zero during any written, electronic, and oral communications online or offline when you:
- interact with our websites, pages, features or content that links to this Privacy Policy, such as https://gatezero.game/ (the “Sites”);
- download, install, and play our game through third-party platforms (the “Game”);
- interact with social media pages that we control (“Social Media Page(s)”);
- interact with us through offline events, conferences and other activities (“Activit(ies)”);
- engage with our products or services that link to this Privacy Policy (collectively, including the Sites, Social Media Pages, and Activities, the “Services”)
By accessing, visiting, or using our Services, you acknowledge this Privacy Policy and, if you are a Gate Zero player, you agree to the Gate Zero Terms & Conditions. If you are not comfortable with any part of this Privacy Policy or do not agree with the applicable Terms, please immediately discontinue access or use of our Services.
We may make changes to this Privacy Policy from time to time and will post the date it was last updated at the top of this Privacy Policy. Unless otherwise noted, any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. We will provide additional notice to you if we make changes to this Privacy Policy that materially affects your privacy rights in accordance with applicable laws. We may also provide “just-in-time” disclosure or additional information about our information collection, use, and sharing practices for specific products or service offerings. These notices may supplement or clarify our privacy practices or provide you with additional choices about how we process your personal information.
1. PERSONAL Information We Collect
We collect certain personal information about you and your use of our Services. The definition of personal information (used interchangeably with “personal data”) depends on the applicable law based on your physical location or state residency. The personal information that we collect generally falls into three primary categories: (1) information you voluntarily provide to us; (2) information we collect from you automatically; and (3) information we collect from third parties.
Information You Voluntarily Provide to Us. We, or service providers that assist us in providing, maintaining, and operating our Services, may collect the following types of personal information from you:
- Mailing List and Wishlist. You may be able to sign up through the Services to receive updates about our latest announcement, such as game or feature releases. To sign up, we may collect your first name and email address. You can choose at any time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails.
- Co-Play. When you invite friends to join you in co-play mode, we may collect your friends’ email addresses to initiate the invitation.
- Support. When you engage with our support team, including by emailing contact@templarmedia.com, we may collect records and copies of your correspondence (including email addresses), and any additional information you choose to share with us.
- Public Forums. We offer publicly accessible forums in our blog posts for you to post comments, reviews, and feedback. If you post information on public areas of the Services, that information may be collected and used by us, other users of the Services, and the public generally. We strongly recommend that you do not post any information through the Services that allows strangers to identify or locate you or that you otherwise do not want to share with the public. To request the removal of your personal information from our Services, please contact us as described in the “How to Contact Us” section.
- Competition, Promotional Activity or Sweepstakes (“Promotion”). If you choose to participate in a Promotion through our Services, we will collect and store the personal information you provide in connection with your participation in the Promotion, which may include your name, email address, and/or other personal information identified in the Promotion terms. We use the information you provide to administer our promotions. We also may use the information to communicate with you about our products, services, and other promotions.
- Feedback or Surveys. We may provide you the opportunity to participate in surveys or provide feedback about your game experience using our Services. If you participate, we may request certain personal information from you, typically including contact information (such as name and email address). Participation in these surveys is entirely voluntary. We use this information to improve the gaming experience.
Information We Automatically Collect. To the extent permitted under applicable law, we may automatically collect certain types of personal information about you when you use or interact with our Services.
- Game Metrics Data. When you engage in playtests, play game demos, or invite others to co-play with you, we automatically collect your game-related data, such as in-game progress, session length, ranking, and other gameplay activity.
- Usage Data. When you browse our Sites, we automatically collect log data such as your web request, Internet Protocol (“IP”) address, browser type, domain names, referring and exit pages and URLs, pages viewed and the order of these page views, the date and time you access our servers, and other diagnostic data.
- Device Information. When you use your desktop or mobile devices to access our Services, we may be able to identify your device’s unique device identifier, MAC address, operating system, and your mobile device’s advertising ID.
- Location Data. When you use our Services, we may infer the generic physical location and geographic regions of your device from your Wi-Fi, Bluetooth and other device settings. For example, your IP address may indicate your general geographic region. We do not collect precise GPS data unless explicitly enabled by the user for specific features. You may choose not to share your location details with us by adjusting your mobile or desktop device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.
Information We Collect from Third Parties. From time to time, we may obtain information about you from third party sources as required or permitted by law. These sources may include:
- Third-Party Gaming Platforms. We may receive your personal information from third-party gaming platforms through which you choose to launch our game, such as STEAM, XBOX and PlayStation.
- Social Media. We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture) to deliver the content or as part of the operation of the third-party website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on our Services and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.
- Other Individuals. We may receive certain information about you from people with whom you are friends or otherwise connected. Please note, if you provide us with information about someone else, please ensure you have the person’s permission to do so for the purposes detailed in this Privacy Policy.
2. Why We Collect Your Information
We may process your personal information in connection with any of the following:
- To Operate and Administer Our Services. We may use your personal information to provide you with the Services that you request.
- To Provide Support or Respond to You. We collect any information that you provide to us when you contact us to respond to your inquiries and to fulfill your requests. Without your personal information, we cannot respond to you or ensure your continued use and satisfaction of the Services.
- To Provide You with Service-Related Communications. We may send you administrative information to you, for example, privacy policy and terms updates, and security updates. These administrative, service-related communications are not promotional in nature. You may not be able to unsubscribe from certain service-related communications, because otherwise you may miss important developments relating to our Services.
- To Provide Marketing Communications. Subject to your marketing preferences (which may include consent to marketing under applicable law), we may send you newsletters or marketing communications we believe may interest you.
- To Infer Your Interest and Personalize Your Experience. We may process your personal information to personalize your experience on the Services by presenting offers tailored to you. We may use such information to enable you to interact with our Services more easily across devices, or to recommend more relevant content to you.
- To Research and Develop Our Services. We may process your personal information and derive analytical and statistical data to better understand the way you use and interact with our Services, including by carrying out data analysis, audits, fraud monitoring and prevention, internal quality assurance, developing new products, enhancing, improving or modifying our Services, identifying usage trends, auditing use and functionality of our Services, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.
- To Administer Promotional Events. When you participate in sweepstakes, contests, and similar promotions, we may process your personal information to administer such activities (each of which may have additional rules and could contain additional information about how we process your personal information). You have the right to decline to provide your consent and, if consent is provided, to withdraw it at any time.
- To Facilitate Corporate Acquisitions, Mergers and Transactions. We may process any information regarding your account and your use of our Services as is necessary in the context of corporate acquisitions, mergers, or other corporate transactions.
- To Enforce Compliance with Our Terms, Agreements and Policies. When you access or use our Services, you are bound to our Terms. We may process your personal information when actively monitoring, investigating, preventing, and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We may also process your personal information to investigate, prevent or mitigate violations of our internal terms, agreements or policies; enforce our agreements with third parties; recover payments due to us; and protect our and others’ rights, privacy, safety, or property.
- To Ensure the Security of the Services. We may process your personal information to combat spam, malware, malicious activities, or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information.
- To Maintain Legal and Regulatory Compliance. Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, or as necessary to manage risk as required under applicable law, or to respond to requests by judicial process or governmental agencies.
- With Your Consent. For any other purpose disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the Services or other related services requested, with your permission or upon your direction.
3. When We Disclose Your Information
- Our Corporate Group. We may disclose some or all of your personal information with our subsidiaries and corporate affiliates, joint ventures, or other companies under common control with us for the purposes described in this Privacy Policy unless otherwise prohibited by applicable law or by contractual agreement with our vendors, service providers or other third parties.
- Vendors and Service Providers. We may disclose personal information to vendors, service providers, contractors, professional advisors, and other entities that process this information to provide services to us, such as: assisting us in hosting the Sites; designing and/or operating the Sites’ features; tracking the Sites’ activities and analytics; enabling us to send you marketing announcements or perform other administrative services. These service providers may have access to or process your personal information only for the purpose of providing services to us.
- Business Partners, Sponsors, and Other Third Parties. We may disclose your personal information to business partners, co-sponsors of promotions, and other third parties in order to provide you with services that may interest you. For example, we may co-sponsor promotions, sweepstakes, or other events with a third party and may share your personal information in connection with these events. If you provide additional information to any of these third parties, such information provided to these third parties will be subject to each third party’s privacy practices and policies.
- As Necessary to Comply with Our Legal Obligations. We may disclose your personal information to law enforcement authorities, government or public agencies or officials, regulators, and/or to any other person or entity having appropriate legal authority or justification for receipt of your information if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of Gate Zero or third parties (including through the enforcement of this Privacy Policy, our Terms, and other applicable agreements and policies); or (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas, or court orders).
- Corporate Transaction. We may disclose your personal information to a third party (e.g., prospective buyers and insolvency practitioners) in connection with any change in control of any part of our business or the business of any of our Affiliates, including, without limitation, merger, consolidation, divestiture, spin-off, purchase of all or a substantial portion of our assets, dissolution, liquidation, administration, receivership or other form of insolvency, including during the course of any due diligence process.
4. Cookies and Similar Tracking Technologies
We and our service providers may automatically collect information from you when you use the Services using “cookies” and other tracking technologies like web pixels to help us customize your experience and better manage content on our Sites and Services.
Cookies are small amounts of data that are stored within your computer’s Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. Information that may be collected by cookies when you use the Site may include, without limitation: the pages you visit within the Site; the date and time of your visit to the Website; the amount of time you spend using the Site; the IP address used to connect your computer to the Internet; and/or your computer and connection information such as your browser type and version, operating system and platform.
Generally, we use first-party and third-party cookies for the following purposes: to make our Services function properly; to provide a secure browsing experience during your use of our Services; to collect information for analyzing our web traffic; to measure how you interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience.
We may place cookies from third-party service providers who may use information about your visits to other websites to target advertisements for products and services available from us. We do not control the types of information collected and stored by these third-party cookies. You should check the third-party’s website for more information on how they use cookies. We use the following types of cookies on our Services:
| Type of cookie | Purpose |
|---|---|
| Strictly Necessary Cookies | These cookies are essential to provide you with Services available through our Site and to enable you to use some of its features. Without these cookies, the Services that you have asked for cannot be provided, and we only use these cookies to provide you with those Services. This category of cookies is essential for our Services to work, and they cannot be disabled. |
| Functional Cookies | These cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, your login details and the changes you make on other parts of our Site which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site or use our Services. We do not use functional cookies to target you with online marketing. While these cookies can be disabled, this may result in less functionality during your use of our Services. |
| Analytics/Performance Cookies | Analytical cookies are used to understand how visitors interact with the Site. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. |
| Targeting/Marketing Cookies | These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third party websites. |
How to Manage Tracking Technologies
Browser Controls. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Sites although your access to some functionality and areas may be restricted. If you want to understand your browser’s cookie default setting, or learn to modify your browser’s cookie settings, please use the “Help,” “Tools” or “Edit” menu in your browser or review the instructions provided by the following browsers:
Opting out of Third-Party Analytics. We may use third-party service providers to monitor and analyze the use of our online, web-based, and mobile-based Services, such as Google Analytics. Google Analytics is an analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en. To opt out of Google Analytics or to prevent your data from being collected and used by Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.
Disabling Most Interest Based Advertising.
Interest Based Advertising – Website Browser. Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA), which maintains websites where people can opt out of interest-based advertising from their members. To opt out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info.
Do Not Track. Your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, since uniform standards for “DNT” signals have not been adopted, we do not disable tracking technology that may be active on the Sites in response to any “do not track” requests that we receive from your browser.
5. Security of Your Information
We take reasonable steps to use appropriate physical, technical and organizational measures to help safeguard your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. To help protect your information, we use encryption to secure data while it is in transit between your device and our servers; offer account-level protections such as secure password requirements and optional two-step verification; regularly review our systems and security protocols, including access controls and physical safeguards, to help prevent unauthorized access to data; limit access to personal information to authorized Gate Zero personnel and service providers who require it in order to process or maintain the service. These individuals are bound by confidentiality obligations and may be subject to discipline or termination if they fail to comply. Unfortunately, no security system is 100% secure, thus we cannot ensure the security of all information you provide to us via the Services.
6. Third Party Links
The Services may have links to other websites that are not operated by us. We have no control over how these third-party websites may collect your information and no liability for the practices, policies and security measures implemented on these websites. You should read the privacy notices on those other websites before you submit your information through them.
7. Retention
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will cease to retain your personal information or remove the means by which the personal information can be associated with you as soon as it is reasonable to assume that such retention no longer serves the purpose for which your personal information was collected and is no longer necessary for legal or business purposes. If you wish to cancel your account or request that we no longer use your information to provide you with services, we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Children’s data
We understand the importance of protecting children’s privacy in the interactive world. Unless otherwise noted, our Services are not intended for individuals under the age of 18. Therefore, we do not knowingly process personal information from individuals under 18 years old. If you are under 18 years of age, you should not use the Services and should not send any information about yourself to us through the Services.
If you are a parent or guardian and you believe that your child has provided us with information without your consent, and wish to review information collected from your child, or have that information modified or deleted, you may contact us via the method identified in the “How to Contact Us” section below. If we become aware that a child under 18 has provided us with personal information without parental consent, we will terminate that user’s access to our Service and take steps to delete such information from our systems, unless we have a legal obligation to keep it.
9. ADDITIONAL NOTICE TO INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA, THE UNITED KINGDOM, AND SWITZERLAND
This section only applies to individuals using or accessing our Services while located in the European Economic Area, the United Kingdom, or Switzerland (collectively, the “European Countries”) at the time of data collection. Pursuant to the General Data Protection Regulation (“GDPR”), for the sake of clarity, references to personal information in this Privacy Policy concern personal data in the sense of the GDPR.
We may ask you to identify which country you are located in when you use or access some of the Services, or we may rely on your IP address to identify which country you are located. If any terms in this section conflict with other terms contained in this Privacy Policy, the terms in this section shall apply to individuals in the European Countries.
Our Relationship with You
Templar Media, LLC is a data controller with regard to any personal information collected from individuals accessing or using its Services. A “data controller” is an entity that determines the purposes for which and the manner in which any personal information is processed.
Marketing
Based on your consent, we may inform you about our Services or invite you to events via email. You may withdraw your consent for receiving marketing communications from us at any time by using the unsubscribe function in the email you receive from us. For more information about cookies and interest-based advertising and to learn about how to manage these technologies, please see Section 4 – Cookies and Similar Tracking Technologies.
Legal Bases for Processing Your Personal Information
| Section & Purpose of Processing | Legal Bases for Processing |
|---|---|
| Section 2(j) To Ensure the Security of the Services.
Section 2(k) To Maintain Legal and Regulatory Compliance. Section 3(d) As Necessary to Comply with Our Legal Obligations. |
Based on our legal obligations. Article 6(1) lit.(c) GDPR. |
| Section 2(a) To Operate and Administer Our Services.
Section 2(b) To Provide Customer Support or Respond to You. Section 2(c) To Provide You with Service-Related Communications. Section 3(a) Our Corporate Group. Section 3(b) Vendors and Service Providers. Section 3(c) Business Partners, Sponsors, and Other Third Parties. |
Based on our contract with you or to take steps at your request prior to entering into a contract. Article 6(1) lit.(b) GDPR. |
| Section 2(e) To Infer Your Interest and Personalize Your Experience.
Section 2(f) To Research and Develop Our Services. Section 2(h) To Facilitate Corporate Acquisitions, Mergers and Transactions. Section 2(i) To Enforce Compliance with Our Terms, Agreements and Policies. Section 3(e) Corporate Transaction. |
Based on our legitimate interest to operate our business and not overridden by your data protection interests or fundamental rights and freedoms. Article 6(1) lit.(f) GDPR. |
| Section 2(d) To Provide Marketing Communications.
Section 2(g) To Administer Promotional Events. Section 2(l) With Your Consent. |
Based on your consent. Article 6(1) lit.(a) GDPR. |
Your Privacy Rights
- Right to Access. You may have the right to obtain a copy of your personal information that we hold about you, as well as other supplementary information, such as the purposes of processing, the categories of personal information that we process, the entities to whom we disclose your personal information, etc.
- Right to Rectification. You may have the right to request that we correct any of your personal information in our files.
- Right to Erasure. Under certain circumstances, you may have the right to request erasure of your personal information that we hold about you. To note, this right is not absolute, and we may refuse your right to erasure if there are compelling legitimate grounds for keeping your information.
- Right to Restriction. You have the right to request that we restrict our processing of your personal information in certain circumstances. For instance, this right is available if you contest the accuracy of the personal information, or if you have objected to our processing.
- Right to Object to Processing. You have the right to object to our processing of your personal information at any time and as permitted by applicable law if we process your personal information on the legal bases of consent or legitimate interests. However, we may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.
- Right to Portability. Under certain circumstances, you may have the right to receive personal information we hold about you in a structured, commonly used, and machine-readable format so that you can provide that personal information to another controller.
- Right to Lodge a Complaint. You may have the right to lodge a complaint with a supervisory authority or equivalent regulatory body. Contact details for data protection authorities in the European Economic Area are available here, and contact details for the United Kingdom’s ICO are available here. The Supervisory Authority in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC), available here.
Submitting a Request to Exercise Your Privacy Rights
To assert your privacy rights noted above, please email contact@templarmedia.com and indicate which rights you would like to exercise.
To protect your privacy, we must be able to verify your identity to confirm that the request came from you before we can process your request to exercise any of the privacy rights that you may be entitled to under applicable law. We may contact you to verify your request. Depending on your request, we will ask for information such as your name, display or user handle, or an e-mail address you have used with us.
International Transfer of Your Personal Information
We may, subject to applicable law, transfer your personal information to selected third parties outside the country where you are located and where information protection standards may differ (e.g., your information may be stored on servers located in other jurisdictions). When required by applicable law, we will utilize appropriate safeguards governing the transfer and usage of your personal information, for example, Standard Contractual Clauses. We may also rely on an adequacy decision of the relevant regulatory body confirming an adequate level of data protection in the jurisdiction of the party receiving the information, or derogations in specific situations.
10. How To Contact Us
If you have questions about this Privacy Policy or our privacy practices, please email us at contact@templarmedia.com, or send your request by mail to Templar Media, LLC, 6175 Hickory Flat Hwy, Ste 110-222, Canton, GA 30155.
